I bought a Cannon 80 gun safe from Tractor Supply Company about a month ago. I am not one to bad mouth any person or company, but I can't buy a product and be ignored. I will update this review if things change. This complaint will go on all my social media pages and a copy sent to their competitors as well. I would definitely look at one of their competitors and never consider Cannon unless you want to get lied to and screwed. Their customer service sucks, their product need improvement to say the least and they dint have the best warranty as they claim. never did they tell me to have him call when he arrived so that they could give direction. They said that the locksmith didnt follow their directions and voided the warranty. They said they would get back to me and finally after 3 weeks I had to call them again. I took pictures, as it was the lock bars, and called while the locksmith was here. Closest locksmith was 2.5 hours from the house and he had to drill 2 holes in the top of the safe to get the lock bars down to open it. I was told to have a locksmith get it open, if it was the lock they would replace it, if the lock bar they would replace the safe. Cannon wouldn't answer an email so I had to call them. I purchased a Cannin safe and in less than a year it wouldn't unlock.
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